TOONAMES' POLICIES
POLICIES NAVIGATION
TOONAMES' DATA AND PRIVACY POLICY
The followings policies describes how ”We” ( The toonames.com plateform ) manages and protects personal information of our customers, contributors and visitors who use our products or services (collectively, our “users”). These policies provides details about how your personal information is collected, disclosed and used by us, as well as an explanation of the data rights you may have in that personal information. This Privacy Notice also cover how our users may use or disclose data that they collect while using our Services.
GENERAL DATA POLICY
We are Toonames, a stock of available names designed to help entrepreneurs finding the ideal name for their business. Security and privacy are at the core of our business practices and product offerings; we care deeply about protecting the personal information of our customers and website visitors. Our goal is to be as transparent and forthright as possible about the data we collect, with whom we share this data, and how this data is used.
The data we collect includes: user information (name, email, physical address, company name, phone number, job candidate information, geographic location, payment information, etc.), digital information (IP address, browser information and history, device information, meta data, certain provided social media identifiers, etc.), and information from other sources (publicly available information, information you provide at seminars, information you consent to be provided to us by third parties, etc.).
This information is shared with members of the Toonames corporate family, business partners, third party service providers, authorized users within your organization, and legal or regulatory authorities as required. The purpose of this data sharing is wide-ranging, from providing services and content, to account registration, payment processing, technical support, marketing, business communications, and more.
We retain your personal information to provide Services to you and as otherwise necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will retain your personal information for no more than seven years following the later of (i) the date on which you terminate your use of the Services or (ii) May 25, 2018, unless we are otherwise required by law or regulation to retain your personal information for longer. For example, where you have a contract with us, we will retain your data for the length of the contract, and will further retain that information for a time period consistent with our legal or regulatory responsibilities after the termination or expiration of your Services with us in order to allow us to resolve disputes, enforce our relevant Service Agreement, and to adhere to the technical and legal requirements and constraints related to the security, integrity and operation of the websites. Job candidate information will be retained for as long as there is a business need or as required by law or regulation. If you have any questions about how long we will keep your specific data, please contact privacy@toonames.com.
USERS' COLLECTED DATA
This Privacy Notice describes how Toonames.com and our partners (“we,” “us” or “Toonames”) protects personal information of our customers, job applicants and visitors who use our websites, mobile applications, products or services (collectively, our “users”). This Privacy Notice provides details about how your personal information is collected, disclosed and used by us, as well as an explanation of the data rights you may have in that personal information. This Privacy Notice applies to all Toonames websites, emails, job application services, platforms, brands, products, services and mobile applications (collectively, the “Services”). This Privacy Notice does not cover how our users may use or disclose data that they collect while using our Services.
Categories of Information we collect about you
In the course of your use of the Services, we obtain information about you as described below.
Information you voluntarily provide to us
We collect the following information from you when you provide it to us:
Information that you provide prior and during any registration process, including in connection with a co-branded offer (such as your name, company name, email address, phone number, billing address or credit card information, geographic location and industry)
Information you provide as a job candidate as you complete the job application process (such as your resume or CV, and transcript or certifications).
Information you provide when you call us, email us, or contact us in chat for support or otherwise.
Information you provide when you use our Services such as through email, phone calls, chats or screen sharing services.
Payment information, including credit card data and billing address when you purchase some of our Services.
Information we collect about your usage and devices
We collect data relating to your online activity on our websites, including the following:
Your IP address, browser type and version, geographic location and operating system version. Any device or other method of communication you use to interact with our Services including device identifiers.
How you got to our Services and any links you click on to leave.
Pages you view including your interactions with any videos we offer.
When you update your information, communicate with us or order new Services.
Metadata about your use of our Services and emails we send to you (including clicks and opens).
Metadata about how your customers, contacts and users interact with the Services we provide you.
Issues you encounter requiring our support or assistance.
We store the data we collect in a variety of places within our infrastructure, including system log files, back-end databases and analytics systems.
Information we acquire from social media
We collect information (such as your name, social media account name and email address to pre-populate our sign-up form) from third party social networking sites, when you use your social network credentials to log into some of our Service.
You can control the level of privacy settings you have in place at the social networking site. Find out more at the social networking site you use.
Information we acquire from other sources
We also collect the following information from other sources:
Information you provide to us at seminars or to our partners.
Information you provide to us in surveys.
Information that is publicly available.
Information you consent to us receiving from third parties.
We may collect and store demographic information (such as your zip code, gender, date of birth, and/or age), and use this data to tailor your experience on our websites, ensure you are at least 18 years of age to make purchases, provide content that we think you might be interested in, perform general improvements to the websites, and display the content according to your preferences. Such demographic information may be provided to partners, market researchers and other third parties on an aggregate and non-personally identifiable basis. No personally identifiable information will be linked to such aggregated demographic information that is provided to third parties.
We also collect information that you may provide during your telephone conversations with us, which we may monitor or record.
We may combine any information we collect about you with other information we have about you to help us update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
Tracking technologies and online advertising
We use cookies, web beacons, pixels, tags, scripts and other similar technologies in the course of our business. Information about the technologies we use, why we use them (for example, in connection with online advertising) and how you can control them can be found in our Cookie Notice found here.
You always have the opportunity to opt out of our marketing communications or change your preferences by following the link in the footer of all non-transactional email messages from us or by emailing us at privacy@toonames.com. Some communications from us are considered transactional or service communications (for example, important account notifications and billing information). You agree to receive these transactional and service communications as a condition of the Services that we provide to you. You must cancel your accounts for all Services, if you do not wish to receive any transactional or service communications from us. To cancel your account, please follow the instructions found in the terms of service for the applicable Service. You may still receive marketing communications from us even after you cancel your account unless you also opt out of our marketing communications as described above.
Cookies
For information about how to manage and opt out from cookies, please visit our Cookie Policy.
Information from third parties
To manage the information we receive about you from a social networking site or other third party (if applicable), you will need to follow the instructions from that party for updating your information and changing your privacy settings, where available. The information we collect is covered by this Privacy Notice and the information a third party collects is subject to the privacy practices and notice of that third party. Privacy choices you have made on any third party site will not apply to our use of the information we have collected directly through our Services.
Third party links and information collection and use by our users
Some of our Services provide links to other websites. Because we do not control the information policies or practices of these third party sites, you should review their privacy policies to learn about how they collect and use personal information and direct any concerns to the site administrator of that website.
You may also log in to some of our Services using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you with the option to disclose certain personal information to us, such as your name and email address to pre-populate our sign up form. For example, if you take advantage of certain of our social media features, such as the Facebook Like button, and widgets, such as the “Share This” button or interactive mini-programs that run on our site, the applicable social networking sites may collect your IP address, which page you are visiting on our websites, and may set a cookie to enable it to function properly.
Children
Our Services are not directed to persons under 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian of such a child and become aware that your child has provided personal information to us, please contact us as described in this Privacy Notice and we will take reasonable steps immediately to remove any such information.
Contact Us and Complaints
If you have any questions about this Privacy Notice or our data handling practices, or you wish to make a complaint, you may contact our Data Protection Officer at privacy@toonames.com or by regular mail at:
Toonames.com
2405 Washington St
Boston, Massachusetts 32257
Attn: Data Protection Officer
COOKIE POLICY
We use cookies and other similar technologies to help provide Services, to advertise to you and to analyze how you use our Services and whether advertisements are being viewed. We also allow third parties to use tracking technologies for similar purposes.
We use tracking technologies for the following purposes:
Strictly necessary purposes
To let you login, to ensure site security and to provide shopping cart functionality. Without this type of technology, our Services won’t work properly or won’t be able to provide certain features and functionalities.
Performance purposes
To analyse how visitors use a website, for instance which pages visitors visit most often, in order to provide a better user experience. We also use this technology to check if you have opened our emails, so we can see if they are being delivered correctly and are of interest.
Personalisation purposes
To remember choices you have made such as sorting options for Names.
Advertising cookies
To limit the number of times you see an advertisement, or to customize advertising across Services and make it more relevant to you and to allow us to measure the effectiveness of advertising campaigns and track whether ads have been properly displayed so we can pay for this.
Social media cookies
Cookies are used by social media services to enable you to share our content with your friends and networks. These cookies may track your browser across other sites and build a profile of your interests, which may impact the content and messages you see on other websites that you visit.
How to manage & remove cookies
If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. The Help menu on the menu bar of most browsers also tells you how to prevent your browser from accepting new cookies, how to delete old cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.
You can also visit http://www.aboutcookies.org for more information on how to manage and remove cookies across a number of different internet browsers. You also have the option to change your choices relating to cookies utilized to deliver behaviorally targeted advertising here “Advertising cookies”.
We also use Flash cookies to provide some content such as video clips or animation. You can manage Flash cookies via Adobe’s website.
If you are using our Services via an application, the operating system for your device provides instructions on how to prevent tailored advertising and how to reset your device’s advertising identifier.
If you would like to contact us about cookies please email us at privacy@toonames.com.
USERS' DATA USAGE
The following describes how we and our partners use the information we collect when you use our services.
How we use your information
We use the information we collect, both on its own and combined with any other information we collect about you, for the following business and commercial purposes:
To provide the requested Services to you.
To provide you with useful content.
To ensure the proper functioning of our Services.
To offer and improve our Services.
To provide you with requested information or technical support.
To evaluate your qualifications as a job applicant.
To facilitate your movement through our websites or your use of our Services.
To do a better job of advertising and marketing our Services (subject to your consent where required by applicable law).
To advertise and market third party products and services (subject to your consent where required by applicable law).
To diagnose problems with our servers or our Services.
In connection with our security and compliance programs.
To administer our websites.
To communicate with you.
To create directories (only when you explicitly ask to be included).
To bill for Services.
To target current or prospective customers with our products or Services through online advertisements served on third-party sites by third-party vendors, such as Google (subject to your consent where required by applicable law).
To assist us in offering you a personalized experience or otherwise tailor our Services to you.
As otherwise described in this Privacy Notice.
We also use the information we receive to produce reports on trends and statistics, such as mobile search trends, email open rates by industry, campaign best practices or the number of users that have been exposed to, or clicked on, our websites or evaluated or purchased our products or Services.
Payment information that you provide to us, including credit card data, will only be used to facilitate payment for the Services.
We also use recorded telephone conversations for quality control purposes, to train our employees and for our own protection.
Communicating with Partners
When we provide your personal information with certain third-party partners, including marketing and advertising partners, that information includes your name, email address and other information enabling partners to:
Assist you in using our Services.
Contact you with offers, services or products that may be of interest to you.
Provide you with their products or services.
Our partners may use cookies, web beacons, pixels, tags, scripts, device recognition and similar technologies in order to provide you advertising based upon your browsing activities and interests. For more information and guidance on how to opt out of cookies click here to access our Cookie Notice.
If you are located in a jurisdiction where such disclosing requires your permission, we will only do so with your consent. Please note that if you access our Services through a tool that hides your location, such as through a virtual private network, you may not receive our request for permission because we were not able to identify you as being located in a jurisdiction where your permission is required.
Further, our partners are prohibited from using your contact information for any purpose beyond those set forth above without your consent. We will not provide our partners with your credit card information. Further information about certain partners we communicate personal information is available here.
In the event we collect information from you in connection with an offer that is jointly presented by us and a partner, we will let you know who is collecting the information and whose Privacy Notice applies, as well as any options you may have regarding use of your information.
Communicating with third party service providers and vendors
Occasionally, we enter into contracts with carefully selected third parties to assist us in servicing you (for example, providing you with customer service, fraud detection and deterrence, job recruitment or access to advertising assets and providing us with information technology and storage services) or to assist us in our own marketing and advertising activities (including providing us with analytic information and search engine optimization services). We disclose information to certain third-party service providers listed here. Our contracts with such third parties prohibit them from using any of your personal information for any purpose beyond the purpose for which it was disclosed.
If you purchase a product or service from a third party through one of our brands, we will pass your personal information to such third party in order for them to fulfill your order.
By providing your personal information and other confidential information to artificial intelligence (AI) services which include features provided by third parties you are disclosing your personal information to obtain the AI services.
We offer features that allow you to better target who you contact through our Services. These features allow you to optimize your campaigns, segment your lists, and better customize your offerings to your customers. In order to do this, we partner with third parties who can provide you with information about your contacts. If both you and your contacts are located outside of the United Kingdom and the European Union, this may include demographic information and geographic location. We require that these third parties are contractually or legally permitted to receive this information.
In order to provide you with these features, we may send third parties certain pseudonymized personal data about your contacts. These third parties are prohibited from using this personal data for any purpose beyond that for which it was disclosed.
We also use non-personal information with certain third parties, including the media, industry observers, marketing and advertising partners, vendors, customers, potential customers or partners. For example, we disclose mobile search trends, email open rates by industry, campaign best practices or the number of users that have been exposed to, or clicked on, our websites or evaluated or purchased our Services.
Our third party service providers and vendors may use cookies, web beacons, pixels, tags, scripts and similar technologies in order to provide you advertising for our services based upon your browsing activities and interests on our websites. Click here to access our Cookie Notice for more information and guidance on opting out of cookies.
For Promotional Offers and Sweepstakes. When you provide your name for a promotional offer or to enter a sweepstakes or contest, your participation in the contest constitutes the consent for the for the use of your name, likeness, prize, photograph, voice, opinions and/or hometown and state for promotional purposes and to demonstrate the transparency of a competition, in any media, worldwide, without further payment or consideration. We may request the contest winner provide consent to such use in writing. We will file your name with state agencies if required by law.
Communicating with resellers and private label partners
As it relates to Toonames’s trusted resellers and private label partners (collectively, “Resellers”), Toonames may process customer Personal Data on behalf of Reseller. In such cases, Reseller is the data controller and Toonames is the data processor and each party’s obligations will be outlined in the Reseller Agreement between the parties. In the event of a data subject access request sent by a third party to a Reseller, Reseller will make a similar request to Toonames by visiting our DSAR portal here, and submitting the appropriate form. All data collected through this relationship will be treated in accordance with this Privacy Notice.
Corporate Reorganizations
If we are involved in a merger, acquisition, a sale of all or a substantial portion of our assets, or other similar sale transaction, your information will be transferred as part of that transaction. We will notify you by email and/or a prominent notice on our website of any such transfer and any choices you may have regarding your information.
Authorized users
All users authorized by you to have access to your account can view personal information stored in the account. A primary account holder can view personal information saved in subaccounts to which they have authorized access. We use information about authorized users only for legitimate purposes consistent with this Privacy Notice, including servicing your account and marketing products and services to you.
Legal process
If legally required to do so, or if we have a good faith belief that such disclosure is reasonably necessary, we may disclose your personal information to courts of law, public authorities (including to meet national security or law enforcement requirements) and other relevant third parties, such as internet service providers, to conduct an investigation, respond to a third party or law enforcement subpoena or court order, to bring legal action, prevent harm to others or pursue other relief when you or a third party are or may be:
Violating our terms and conditions of use.
Causing injury or other harm to, or otherwise violating the property or other legal rights, of us, other users, or third parties.
Violating federal, state, local, or other applicable law.
To the extent we are legally permitted to do so, we will notify you in the event that we are required to provide your personal information to third parties in connection with a subpoena, as required by law, court order or other government or law enforcement authority or regulatory agency (including ICANN) in order to enforce or apply our Services Agreement or other agreements. For more information on ICANN see the Addendum for users who purchased Domain Registration services here.
Choice/Opt-out Marketing communications form us
We will need to contact you directly or through a third party service provider as necessary to deliver transactional or service related communications regarding products or Services you have signed up or purchased from us. We will also contact you with offers for additional services if you have given us consent to do so or we are allowed based on legitimate interests. You do not need to provide consent to receipt of marketing communications in order to receive our Services.
Phone, Text (SMS) Messages and postal Marketing
If you have given your consent to send you email, phone or text (SMS) marketing, or if you have provided us with your postal address, we will use the personal data you give to us to contact you from time to time. If you register on our site, you can choose to provide your consent to receive marketing communications by e-mail, phone and/or cell number (including use of automated dialing equipment and/or pre-recorded calls), text (SMS) message, social networks or any other means of communication that your device may be capable of receiving. If you do not want to receive postal or electronic communications, you may withdraw your consent at any time, by clicking the link in a communication, or emailing us using the address provided below. You don’t need to provide consent as a condition to purchase our products or services. If you want to withdraw your consent to receive marketing calls by phone, you may contact customer support at the brand from which you purchased your Services and indicate your preference to us. Contact information for specific brands can be found on the homepage of each brand.
Security of information
The transmission of information via the internet, email or text message is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted through websites or over email; any transmission is at your own risk. Once we have received your information, we will take appropriate technical and organizational measures to safeguard your personal information against loss, theft and unauthorized use, access or modification.
When we collect financial account information, such as credit card numbers, we protect its transmission through the use of encryption such as the Transport Layer Security (TLS) protocol
USERS' RIGHTS TO THEIR DATA
Toonames as a Service Provider
Toonames acts as a service provider to its customers. When acting in this capacity, we process personal information on behalf of our customer, and we have no direct relationship with the end-users who use our customers’ Services or products or visit our customers’ websites.
If you are an end-user of one of our customers whose personal information we process and you are seeking to exercise your rights under the CCPA, you should contact our customer directly.
Request that users can address to us
You have the right to make requests regarding your personal information. You can:
Ask us to access or provide information on how we use, update, remove, restrict, or correct your personal information.
Ask us to identify what personal information of yours has been disclosed.
In certain circumstances, receive or (if technically feasible) ask us to provide your personal information to a third party, in a structured, commonly used and machine-readable format, although we will not provide you with certain personal information if to do so would interfere with another’s individual rights or where another exemption applies.
Object to marketing at any time by privacy@toonames.com.
Withdraw your consent to process your personal information in circumstances where we are relying on your consent as our basis for processing.
You can view or change the personal information you have provided us by submitting a request through our DSAR portal here or logging into your online account manager, if applicable. To exercise any of your rights, please send an email to privacy@toonames.com or visit our Privacy Center.
Please note that some rights only apply in certain circumstances or to certain information and some exceptions may apply. In some areas you have data subject rights afforded by the laws in that jurisdiction, to find out if the rights apply to you and exercise your rights, go to the DSAR portal.
Unauthorized Accounts
If an account or profile was created without your knowledge or authorization, please contact customer support at support@toonames.com to request removal of the account or profile.
Users California Privacy Rights
As a California resident, you may be able to exercise the following rights with respect to your personal information that we have collected, subject to certain exceptions:
The Right to Know
You have the right to request any or all of the following information relating to your personal information we have collected and disclosed in the last 12 months, upon our verification of your identity:
The specific pieces of personal information we have collected about you;
The categories of personal information we have collected about you;
The categories of sources of your personal information;
The categories of personal information that we have disclosed to third parties for a business purpose, and the categories of recipients to whom this information was disclosed;
The categories of personal information we have sold about you (if any), and the categories of third parties to whom the information was sold; and
The business or commercial purposes for collecting or, if applicable, selling the personal information.
The Right to Request Deletion
You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
The Right to Opt Out of the Sale of Your Personal Information
You have the right to direct us not to sell personal information we have collected about you to third parties now or in the future. You may opt out here.
The Right to Non-Discrimination
You have the right to non-discrimination for exercising these rights.
“Shine the Light”
California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information to a third party for the third party’s direct marketing purposes.
How to Exercise Your California Consumer Rights
To exercise your California Consumer Rights, please submit a request to us by:
Calling the toll free phone number or clicking the “contact us” link located on the homepage for the Services you receive from us; or
sending an email to privacy@toonames.com.
If you’d like to opt out of the sale of personal information, please click Cookie Settings to update your Cookie Settings.
We will need to verify your identity before processing your request. In order to verify your identity, we will generally require the matching of sufficient information you provide us to the information we maintain about you in our systems. If you are using an authorized agent, please note that you will be required to verify your identity and provide written confirmation that you have authorized the agent to make a request on your behalf. For requests to access or delete, we may require you to verify your identity directly with us, and directly confirm with us that you provided the authorized agent permission to submit the request.
If you’d prefer a hard copy of this CA Privacy Notice or to access it as a PDF, this site permits you to print it to PDF or to a printer.
Last Update : December 2023.
